Feeling stretched by big feelings and complex moments?
Not sure how to meet each child’s needs and protect your team’s wellbeing?
We see you.
At Phoenix Support for Educators, we understand that working in education and care can be deeply rewarding - and deeply demanding. That’s why we work alongside with early childhood and middle childhood professionals at every level to strengthen practice from the early years through and into school age.
We co-create sustainable, practical change that fits your context - strengthening practice and relationships, building shared language across teams, and supporting educator wellbeing. Our professional development draws on contemporary education, neuroscience and positive psychology, helping educators respond with calm confidence, especially when a child or young person is having a hard time. Across pedagogy and program practice, inclusion support, and behaviour guidance, we help educators reflect, reconnect, and respond with confidence.
Our approach is always shaped around your team, your goals, and what matters most to your community - because when educators feel supported and capable, children are more able to flourish.
How We Can Support You
Workshops for Educators
Engaging, practical workshops that build shared language, strengthen relationships, and grow educator confidence - with reflective tools you can use the very next day.
Coaching and Mentoring for Educators
One-on-one or team-based coaching that builds capacity (not dependence) - supporting you to clarify priorities, strengthen practice, and take steady next steps that fit your service context.
Keynote & Conference Speakers
Warm, evidence-informed keynotes that energise teams and shift thinking -covering children’s behaviour guidance, educator wellbeing, leadership, pedagogy, and inclusive practice (with plenty of “what this looks like on Monday”).
Online Self-Paced Courses for Educators
Flexible, thought-provoking learning that strengthens practice and supports wellbeing - grounded in contemporary education, neuroscience and psychology, and the guidance approach. Learn in your own time and keep filling your Cups along the way.
Strength-Based Consultancy
Tailored consultancy that grows educator capability through evidence-based, reflective practice -strengthening wellbeing, inclusion, pedagogy, and team culture in ways that are realistic to sustain.
Kindy Uplift Program (QLD)
Access targeted support aligned to Kindy Uplift priorities - with practical guidance, planning support, and evidence-informed initiatives that strengthen outcomes for kindergarten children.
School Readiness
Support confident, connected transitions to school by strengthening the skills that matter in real life: belonging, independence, friendships, emotional confidence, and a positive learning identity.
QIPIT
Get support to write (or refresh) your Quality Improvement Plan with a skilled facilitator; turning your goals into a clear, usable plan that reflects your service story and next steps. Support for leaders to grow team capability, strengthen culture, and hold steady through complexity. Practical, evidence-informed tools for communication, reflective practice, wellbeing, and sustainable improvement.
Assessment and Rating Support
Steady, strengths-based support to prepare for Assessment and Rating; clarifying what’s already strong, identifying priority improvements, and building confident links between practice, evidence, and the NQS.
Work with our facilitators to feel confident and prepared for your next assessment and rating.
Leadership Support
Support for leaders to grow team capability, strengthen culture, and hold steady through complexity. Practical, evidence-informed tools for communication, reflective practice, wellbeing, and sustainable improvement.
School Age Care
OSHC-specific support that honours the rhythm of school-age life - helping teams strengthen relationships, guidance, program quality, and transitions, so children experience autonomy, belonging, and genuine engagement.
Family Day Care
Practical support designed for the unique strengths of FDC - mixed ages, home-based routines, and independent practice. Strengthen guidance, inclusion, and intentional teaching with tools that fit your daily flow and documentation requirements.
ParentTV
Give families (and educators) access to a rich library of practical resources that support children’s wellbeing, relationships, and learning - creating stronger home-service partnerships through shared language and ideas.
What we can help you focus on
Improving NQF outcomes
Crisis management
Curriculum planning and programming
Team building
Supporting Parents
Supporting Children's Wellbeing
Documentation and learning inquiry
Inclusion
Pedagogy and reflective practice
The Phoenix Cups® Framework
School transitions and school readiness
QIP recommendations and resources
Supporting Regional, Rural, Remote and First Nations Early Childhood Education and Care Services
We understand that every community is different - and so is every early learning environment. That’s why we take a contextual, collaborative approach to professional development. Whether you're strengthening centre operations, navigating complaints management, supporting adult-child relationships, guiding children’s behaviour, or refining safety practices - we listen first, then tailor support to your team’s goals and realities.
You may be eligible for a Professional Development Subsidy. Find out here.
"We have recently had the pleasure of having Chris into several of our centres to deliver workshops with our educators. These workshops were entertaining and thought provoking, and have opened up some great discussions between our teams. Chris' style of delivery was charismatic and enjoyable, keeping everyone engaged and focused, the time flew by and it was great to see the high level of participation from the educators."Lisa Guest
"As a centre manager, I have engaged with Phoenix Support two years running and to say I am impressed is an understatement. From the support from Bron to make bookings and organise a package to Tara and Jay delivering the package, everything was so seamless and amazing. Just in one workshop, Tara was able to support me in looking at challenges with a different approach. I am very excited to be working alongside their team this year."Carly-lee Robinson
"I have learnt so much from the team at Phoenix Support for Educators! I attended many of Sandi’s behaviour workshops in the very early days of Phoenix Support and the skills and knowledge I’ve gained from her and her Phoenix Cups framework have been absolutely paramount in my journey, as an Educator back then and now as a parent today. I highly recommend Sandi and all of the other wonderful facilitators at Phoenix Support."Sarah O'Brien
Stay grounded, inspired and organised with the Reflections of an Educator collection
Resources created for educators, by educators.
The Reflections of an Educator collection includes beautifully designed diaries, calendars, and journals - each one a space to pause, wonder, and grow. Whether you're planning ahead or capturing the moments that matter, these tools are designed to support your professional reflections and personal wellbeing.
Early Years TV
Discover the latest strategies, tips and techniques to improve and inspire your practice and better support the children in your care. Sign up for free and you'll receive updates whenever a new video is released.
Can find what you're looking for? Get in touch to chat about tailoring something for you and your team.