Children's Behaviour Masterclass


Children's Behaviour Masterclass


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You can now participate in a Masterclass from anywhere in the world! 

After years of touring this event to capital cities across Australia, Sandi and Louise are now appearing on a screen near you. The masterclass will be held quarterly as an online week long event. You will have access to recorded content, AND you can join Sandi and Louise live for Q&A webinar sessions. You are going to love this new format, watching and rewatching videos over a week, downloading workbooks, tip sheets, and posters, and getting advice directly from the experts. 

Find the next course dates here

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Dr Louise Porter and Sandi Phoenix will be supporting you in rethinking behaviour ‘management’.

Join us for a powerful masterclass to re-think and re-frame the role of teachers and educators in supporting children’s emerging social competence. This event will flex your thinking, question your knowing, and change your practice forever.


Mastering Behaviour Guidance with Dr. Louise Porter  

Louise will suggest how educators can prevent most behavioural disruptions in children by meeting the children's needs. A Q&A session about the implementation of a guidance approach will shed some light on practical strategies.  

Mastering The Phoenix Cups Framework with Sandi Phoenix

If you're a seasoned Phoenix Cupser, you'll love this session. If you're new to the Phoenix Cups (or need revision) don't worry, we'll catch you up before the day with some exclusive resources and video recording so you come to the day ready to master.

Explore the reasons and functions that drive children’s behaviour as developing human beings using the Phoenix Cups Framework. A Q&A session about the Phoenix Cups and the design of cup-filling strategies will ensure you leave with a cup filling plan to implement straight away.    

Leading behaviour change in education settings

You’re excited and inspired but how do you pollinate this change to your team? The end of the day will focus on discussion about how you can become change agents to sustain ongoing reflective practice at your service. 

Don’t miss this incredible opportunity to be a part of leading behaviour change in education and care.  


Reflect and rethink

Unpack common tools used by educators and teachers to support behaviour and reflect on their place in today's settings

Learn and understand

Consider new techniques for guiding children's behavioural and social learning, including behaviour that appears to happen for 'no reason'

Document and discover

Learn how to effectively document behavioural incidences, meltdowns and complex inclusion challenges and to apply an effective framework to developing meaningful support plans

Get your ticket

See venues below and reserve your seat.

Early bird tickets are first in, first served. This discounted ticket price will be available until sold out (50% of the venue), so don't wait to order yours.

Select the 'wire transfer' option to reserve now and pay later. Seats will be held for one week, unless a payment arrangement is requested via email. 

Staff PD Party tables - If you're thinking about bringing your team, best give us a call on 1300 361 243 or reply to this email. We have special PD Party tables. You'll get one free seat per booked table, have heaps of fun and get the VIP treatment!

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Locations and venues

Find your city and click the button to visit the booking page. Can't find your city? Contact us to express interest.

Gold Coast - Tickets open

Saturday 22nd February 2020  

Voco Hotel Surfers Paradaise

Melbourne - Tickets open

Saturday 12th October 2019  

Pullman Melbourne Albert Park

sydney - tickets open

Saturday 31st August 2019

Atura Blacktown

adelaide - tickets open

Saturday  9th November 2019

Mercure Grosvenor Hotel

perth - Tickets open

Monday 11th November 2019

Mercure Hotel Perth

TASMANIA - Tickets open

Saturday 23rd November 2019

Tailrace Centre - Launceston


Check out what participants have said

This course was amazing. It has only been a week, but I've seen some behaviour changes. I've processed their Cup needs quickly, which has helped with the situation. I've also changed my language a lot and spoken briefly to some educators about negative and manipulative phrases to positive ones. So glad I went. Can't wait to see the changes when I implement it in more detail and have all educators on board. - Christa Brisbane 2019

Lots of great ideas. Funny and well presented. – Bronwyn

I would advise anyone who is thinking about going to definitely go. The day is brilliant and so informative. - Jayne (via a comment on Facebook)

I was lucky enough to attend the Perth Masterclass and totally L❤️VED every minute, this Masterclass completely changed the way I thought about behaviour and guiding and teaching children , it was mind blowing thanks to Sandi and Louise 🙏 - Sarah (via a comment on Facebook)

Perfect. Could have listened for two or three days. – Jasmin

I loved it. Easy to relate to, funny at times & had achievable goals/strategies. – Amelia

Enjoyed hearing about the Phoenix cup framework - and look forward to using it more. – Debbie

Thank you for a light-hearted, understanding and encouraging approach to what can be stressful situations. – Charmain

I follow both facilitators on social media and enjoy the content. – Cherilee

It was definitely worth bringing my whole team. Being on the same page and being able to support each other will help combat the entrenched practices around us. -Lisa

Really enjoyed the day and knowledge of both of you. -Tamara

Loved the humour! All brilliant- I loved everything! I was challenged to unlearn what I have learnt! -Sarah J

Awesome content- Thank you for sharing these important messages. -Sarah T

I loved the ideas about ‘Phoenix Cups’- it is visually explaining needs that should be satisfied. -Miroslava

Overwhelmed but excited to start implementing this at home and pre-kindy. -Christine

I learnt so much today. The storytelling made it real and relatable. -Kelly

Loved the whole thing, learning about the ‘Phoenix Cups’, and how to change my language with children. It was explained very well, great talks with bits of laughs to keep it interesting and engaging. -Charlotte

The ‘Phoenix Cups’ is such an interesting way to think. It makes a lot of sense. -Kylie

The content was informative, knowledgeable, and related to everyday circumstances. -Michelle

So worth going. I did training with the Phoenix support team last year with my work and it’s changed the way I think about behaviour, there’s some great advice, ideas and just general info that really gets you thinking 😊 If you can go do it for sure. - Aimee (via Facebook)

To see more info about the day check out the social media feeds of our past delegates by searching these hashtags on Instagram and Facebook

#behaviourmasterclass #PhoenixCups #SandiPhoenix #PhoenixSupportForEducators #DrLouisePorter #childrensbehaviourmasterclass

About the facilitator - Sandi Phoenix

Sandi is the founding company director and Principal Facilitator at Phoenix Support for Educators. Sandi’s coaching and consultancy style comes from a strengths-based perspective and is informed by a comprehensive understanding of the National Quality Framework and underpinning theory.

Sandi takes a positive approach to guiding expected behavioural choices within inclusive learning environments, following vast experience working with children with disabilities and children who display complex behaviours in both early childhood settings, youth care, and school-age care since 1998.

Since 2009, Sandi has been involved in supporting educators and teams to implement the National Quality Framework through various roles. These roles range from individualised in-service coaching and mentoring, presenting at conferences, developing written resources, and consulting in the design of software that supports efficient and effective curriculum planning and service operations. She is highly regarded nationwide as a speaker, coach, mentor and Professional Development Facilitator for the education and care sector.

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About the facilitator - Dr. Louise Porter

Dr. Louise Porter is passionate about safeguarding children’s self-esteem, promoting their social skills, and supporting their resilience in the face of the challenges that life often raises. Louise works to teach children to behave considerately, being mindful of how their behaviour affects others, rather than what consequences it may earn them.

Louise has taught at university, conducted a private practice for 30 years, and worked in both mainstream and disability agencies and schools. Louise is an author and has spoken extensively throughout Australia and internationally.