What to expect

What to expect

A Phoenix Support for Educators facilitator is visiting your service for coaching & mentoring. We hope you're as excited about it as we are. We're looking forward to supporting you.

Here's a bit more about what to expect... 

What will your coaching & mentoring visit look like?

Your facilitator will customise support according to the needs of your service, throughout the day. This may include the following:

Spend 1:1 time with staff
Coaching and mentoring involves 1:1 or small group conversations with the whichever staff you nominate.
Learning environment visits
Observe environment, program, and curriculum decisions and discuss concerns with key staff in the learning environment.
QIP recommendations
You can request written or verbal QIP recommendations. If you would like this option, you will need to allocate 30 minutes per QIP recommendation (to be delivered either written or verbally) on the day.
Tailored advice
Advice will be provided in a way that is strength based and solution focused, with an aim to increase the services capacity to reach the goals of their project.

This is your day - your way

We're here to support you. Not assess or judge you. Feel free to let us know what you need to feel supported. Each coaching & mentoring visit we do looks different to the last. We'll be guided by how you'd like to structure the day. However, the ideas below might help you get a clearer vision for the day. Please share this page with all staff who will be part of the coaching and mentoring on the day. Your facilitator may request confirmation that all staff members involved have been given this information.

Plan the day / set the scene

You've got the undivided attention of an experienced education & care coach for the day, some planning will ensure you make the most of it. Feel free to provide your facilitator with a timetable / schedule of which room to visit and with whom to meet.

We strongly recommend planning for an additional staff member to be available on the day to maximise the time that the facilitator is visiting the learning environments. When your facilitator arrives, this additional educator can 'shadow' the facilitator for the day, to help with supervision during the coaching and mentoring sessions. This allows for the lead educator or other staff to have focused conversations with facilitator. If this is not possible, please notify your facilitator on the day and discuss a plan to ensure supervision is not compromised during coaching and mentoring conversations.

Be prepared with questions

Before the day, know a bit about your service's goals for the project. What are you as a team hoping to achieve? Have a read of some of our resources, web page, or content if you're not sure what we do.

Write down your answer to these questions and have them at the ready when we arrive:

How could today be most useful to you?

What are your biggest challenges in your work?

Where are your strengths?

What are you curious about?

Take notes

Create a time and space where you can have a conversation with your facilitator, without compromising supervision of children. This may mean being covered while you are on the floor, or spending some of the time out of the room to have uninterrupted conversation.

Have a pen and paper at the ready. You might also find it useful to have large pieces of paper and coloured pens to write on during your 1:1 coaching and brainstorming sessions. 

Be ready to take notes from your conversation.

Feel free to ask your facilitator where you can find further information, resources and readings.


Roles and responsibilities

The following is a guide to the roles & Responsibilites while we are at your service

Our roles and responsibilities

  • To tailor support to meet the needs of your service

  • We will ensure we have signed in and signed out on the day - please let us know where your visitor register is

  • We try to be as 'ninja like' as possible, and do our best not to disturb the usual flow of the day

Your roles and responsibilities

  • Children's supervision is paramount. Please ensure there is an adequate educator : child ratio to allow the mentee to have conversations with the mentor without compromising supervision.

  • Make the facilitator aware upon arrival of any relevant policies and procedures. 


Do's and Dont's

Do Be curious

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Do share openly

This discussion will focus mainly on the group of children and the learning environment. If you require discussion and advise about specific children, please obtain written parent permission prior to the day. This is your responsibility and we will assume you have this permission if you request to talk about individuals.

Following this permission, feel free to discuss how individual children are included in the program and any barriers / challenges you are face with

 
Invite us in to your learning environment

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Don't force it

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Don't share in ear shot of children

Let's make sure we don't talk about children or challenges in front of the children. Sometimes we can stand at the window and supervise / discuss without being heard by children.

 
Don't let us in to rooms where there are children who will find this distressing

Please let us know if there are any children in the room that do not like strangers entering the room, so we can minimise our time in that child's space.

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Creative ideas

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Excellent features

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Fully responsive

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Extensive documentation

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Modern design

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Clean code

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Feel free to get in touch

We are so excited to be working with you and your team. If you have ANY questions at all, please do not hesitate to contact our friendly support team on 1300 361 243