Terms and Conditions

Please note the following before purchasing your resource

You may checkout with  credit / debit  card using the Paypal checkout. You do NOT require a Paypal account to do this, simply select the 'Pay with card' option.

If you would prefer to pay by Direct Deposit / Wire Transfer, complete your order up until the Paypal screen (this will log all details of your order on our system), then  CONTACT US  to request an emailed invoice.

Bulk orders (10+ products) may attract a discount. Please place your order up to the Paypal screen (as per instructions above) then contact us to request consideration for a bulk order discount. An invoice will then be sent to you via email.

Advertised price is GST exc and does not include shipping: GST and Shipping/Handling are added prior to checkout and will be clearly marked in the checkout screen prior to payment.

All payments are strictly non-refundable. Refunds are not accepted for changes of mind, etc, however store credit may be considered in some circumstances, at our discretion (return shipping at buyers expense). We do, however, guarantee satisfaction of quality of resources. If there is a fault with your resource, please contact us to discuss a replacement (due to damaged product) or credit note by calling 1300 361 243. Replacements / credits will only be considered within 5 working days of delivery of item.

Please print and read full Terms & Conditions at www.phoenix-support.com.au/terms.