Returns & Refunds Policy
Phoenix Support for Educators
If you are not entirely satisfied with your purchase, please notify us immediately as we value all customer feedback and enquiries.
Please note that we do not offer refunds on any of our products.
If your product is faulty or damaged please notify us via email and include photos where possible showing the damage so that we can assess and issue a replacement.
For all replacements we ask that the original product is returned via registered mail to this address:
Phoenix Support for Educators:
PO Box 332 Cleveland QLD 4163
For returns & refunds please contact us at firstname.lastname@example.org